Orders are processed within 48 business hours after payment confirmation. Orders are not shipped on weekends or public holidays.
Last updated: December 2025
Thank you for shopping with Kyrafy. This Shipping Policy outlines how and when your order will be processed and delivered.
We offer free shipping on all orders.
Estimated delivery times:
Canada: 7–20 business days
United States: 7–20 business days
United Kingdom: 7–20 business days
France & Belgium: 7–20 business days
Delivery times are estimates and may vary due to customs clearance or carrier delays.
Estimated delivery times vary depending on the destination and supplier location.
Estimated delivery timeframe:
Canada: 7 to 20 business days
Shipping times are estimates and may be affected by factors beyond our control, including customs clearance, carrier delays, weather conditions, or peak seasons.
All orders are shipped by mail using third-party logistics partners and carriers.
Once your order has been shipped, you will receive a confirmation email with tracking information (when available).
Shipping costs are calculated and displayed at checkout unless otherwise stated on the product page or during a promotional campaign.
Any applicable duties, taxes, or customs fees are the responsibility of the customer unless explicitly stated otherwise.
Tracking information will be provided once available. Please note that tracking updates may take several days to appear in the carrier’s system.
If tracking information does not update immediately, this does not indicate an issue with your order.
Kyrafy is not responsible for delays caused by customs clearance processes.
Customers are responsible for any customs duties, taxes, or import fees imposed by Canadian authorities.
Please ensure that your shipping address is accurate and complete at checkout.
Kyrafy is not responsible for orders delivered to an incorrect address provided by the customer.
If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply to reship the order.
If your order has not arrived within the estimated delivery timeframe, please contact us so we can assist you.
Kyrafy is not liable for delays caused by carriers, customs, or events beyond our control, but we will make reasonable efforts to help locate your package.
If you have any questions regarding shipping, please contact us at:
Email: contact@kyrafy.com
